Ordering notes:

Before checkout, the checkout page says that the total is without shipping fees and taxes. Only North Carolina residents are taxed. All other states are not taxed. Shipping is free to the continental US. Just choose "free shipping" option at checkout. If you are not from the continental US, a separate shipping invoice will be sent after checkout via paypal. Feel free to contact us for estimates, as we do a lot of international shipping.

Shipping Information:

Antiques are typically shipped within four business days from the order. Reproductions are mainly drop shipped from the factory. Decorative accessories that are in stock are shipped within a week. Lamps take 2-3 weeks to ship. If items are not in stock, you will be contacted immediately.

International shipping quotes will be given after purchase or earlier upon request. A second paypal invoice will be sent for international orders. We ship internationally daily, so don't hesitate to order from us if you are are overseas!

Shipping methods:

USPS, UPS, and occasionally FEDEX.

International shipping:

We ship a lot internationally via USPS first-class and priority mail. Global Express mail may also be used, as well as other global methods. International quotes are given on a case by case basis. Multiple quotes are often given. Sorry, we cannot accept international checks, and please, don't ask us to mark "gift" on the customs form. Shipping cost examples: except to Canada which runs cheaper, it typically costs about $150 to ship a lamp, and vases/bowls run around $75. Smaller items run about $44. Shipping to Canada runs much cheaper, and we are able to give free shipping to Canada at times. Just ask!

Return policy:

No returns on Wildwood and Chelsea House products, unless damaged in shipping. In the case of damage, they will be replaced unless out of stock. (If damaged and out of stock, a refund will be sent). All other items other than Wildwood and Chelsea House products may be returned, but must be returned in the condition in which they are sent, and must have prior approval. Returns are paid by buyer unless item was broken in shipping. No returns on motor freighted items. No returns on exchanges.



Methods of payment accepted:

check, money order, paypal payments, and any other online payments on this site, as well as charge cards in-house (call us with your charge card number). Checks are held 10 business days from the date posted to your bank, so if in a hurry, please pay by another method.

Layaway: Items may be put on layaway. We require 10% down and monthly payments until paid in full. Item is shipped after paid for in full. Please call for layaway purchases. Monthly paypal invoices may be sent upon request.